General Terms and Conditions of Sale

1. Scope and Applicability
1.1 These General Terms and Conditions of Sale (hereinafter referred to as the "General Conditions") apply to online purchases made through the website of the Vendor, https://levantindesign.com/en (hereinafter referred to as the "Site"). These General Conditions are applicable to users in both EU and non-EU countries.
1.2 The General Conditions govern the offer and sale of products available on the Site, alongside other legal documents, including the Privacy Policy and General Terms and Conditions of Use.
1.3 By placing an order on the Site, you agree to be bound by these General Conditions. Products sold on the Site are provided by Sole Proprietor Lvov Aleksandr (hereinafter referred to as the "Vendor"), whose registered office is located at Apt 79, 259, Druzhby narodiv str., Kharkiv, 61183, Ukraine.
1.4 For assistance, you may contact us via email at Lvov.alex.s@gmail.com. Additional legal information can be found under the "Privacy Policy" and "General Terms and Conditions of Use" sections of the Site.

2. Business Policy
2.1 The Vendor permits the purchase of products by users who are either natural or legal persons. Users must accept the Privacy Policy and General Conditions before completing their purchase.
2.2 The Vendor reserves the right to restrict access to the Site for users who breach these General Conditions.
2.3 Updates or amendments to these General Conditions will become effective upon publication on the Site. Users should refer to the applicable version at the time of placing an order.
2.4 The Vendor is not responsible for services or products provided by third parties accessible via links or banners on the Site. Users are advised to review the terms and conditions of such third parties before proceeding with any transactions.

3. Formation of Contract
3.1 To purchase products, users must complete and submit the online order form available on the Site.
3.2 The order form provides details about the product’s main features, pricing, payment methods, shipping terms.
3.3 By submitting the order form, users confirm acceptance of these General Conditions and any linked policies.
3.4 The Vendor will confirm receipt and acceptance of the order via email, including a summary of the purchase details.
3.5 Prices and product descriptions are subject to change. Users should verify final prices before submitting an order.

4. Payment
4.1 Payments must be made using the methods specified on the Site’s order form. The total amount includes product prices, shipping, and applicable taxes or duties.

5. Shipping and Delivery
5.1 Products are delivered to the address provided by the user during checkout.
5.2 Delivery charges and estimated timelines are specified during the order process. Users are responsible for additional duties or taxes for international shipments.
5.3 Upon delivery, users must inspect the package for damages or discrepancies and notify the Courier immediately. Once signed for without objections, the delivery is considered accepted.

6. Consumer Rights and Returns
6.1 Users may cancel their order within 14 calendar days from receipt of the product, subject to applicable exceptions.
6.2 To initiate a return, users must notify the Vendor in writing within the specified period and return the product in its original condition and packaging at their own expense.
6.3 Refunds will be processed within 14 calendar days of receipt of the returned product or proof of return shipping, minus shipping and transaction fees.
6.4 Exceptions to the cancellation right include personalized or custom-made products and items inseparably mixed with others.

7. Warranty and Liability
7.1 The Vendor provides statutory warranties for products in accordance with applicable laws. Users must notify the Vendor of defects within two months of detection.
7.2 Remedies may include repair, replacement, price reduction, or contract cancellation, depending on the nature of the defect.

8. Privacy
8.1 The Vendor processes personal data in accordance with the Privacy Policy available on the Site. Users are encouraged to review the policy for details on data collection and security measures.

9. Governing Law and Jurisdiction
9.1 These General Conditions are governed by the laws of Ukraine. Disputes arising from these terms will be resolved in the courts of the Vendor’s registered location.

10. Amendments
10.1 The Vendor reserves the right to amend these General Conditions at any time. Updated terms will be effective upon publication and apply to subsequent orders.



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