General Terms and Conditions of Sale

1. Scope and Applicability
   1.1 These General Terms and Conditions of Sale (“Terms”) govern all online purchases made through levantindesign.com (the “Site”), operated by Sole Proprietor Lvov Aleksandr (“Vendor”), registered at Apt 79, 259 Druzhby Narodiv St., Kharkiv, 61183, Ukraine.
   1.2 By placing an order on the Site, you agree to be bound by these Terms, the Privacy Policy, and any other applicable legal documents published on the Site.

2. Business Policy
   2.1 The Vendor sells products to both individuals and businesses.
   2.2 By placing an order, you confirm that you have read and accepted these Terms and our Privacy Policy.
   2.3 The Vendor reserves the right to restrict access to the Site or refuse service to users who breach these Terms.
   2.4 The Vendor is not responsible for services, products, or content provided by third parties linked on the Site.

3. Formation of Contract
   3.1 To purchase products, you must complete and submit the online order form on the Site.
   3.2 Before submission, you will be provided with details regarding product features, pricing, shipping, and payment options.
   3.3 By submitting the order form, you confirm acceptance of these Terms.
   3.4 You will receive an email confirming receipt and acceptance of your order from the Vendor.

4. Payment
   4.1 Payments must be made using the methods specified during checkout.
   4.2 Prices include product costs only and do not include shipping costs, customs duties, import taxes, or any additional fees.

5. Shipping and Delivery
   5.1 Products are delivered to the address provided during checkout.
   5.2 Shipping costs and estimated delivery times are displayed at checkout.
   5.3 For international shipments, customs duties, import taxes, and brokerage fees are the buyer’s responsibility.
   5.4 Upon delivery, you must inspect your package and report any visible damage to the courier before signing.

6. Consumer Rights and Returns
   6.1 You may cancel your order and return in-stock products within 14 calendar days from receipt, provided they are unused, undamaged, and in their original packaging.
   6.2 To initiate a return, contact the Vendor in writing. Return shipping costs are the buyer’s responsibility.
   6.3 Refunds are processed within 14 calendar days after receiving the returned product or proof of shipment, excluding original delivery costs and transaction fees.
   6.4 Custom-made or personalized products are non-returnable.

7. Warranty and Liability
   7.1 All products are covered by a 24-month warranty in accordance with applicable laws.
   7.2 If a defect occurs, please notify the Vendor promptly.
   7.3 Remedies may include repair, replacement, price reduction, or cancellation of the contract, depending on the nature of the defect.

8. Privacy
   8.1 Personal data is processed in accordance with our Privacy Policy, available on the Site.
   8.2 Please review the policy for details on how we collect, store, and protect your information.

9. Governing Law and Jurisdiction
   9.1 These Terms are governed by the laws of Ukraine.
   9.2 Any disputes arising from these Terms shall be resolved by the competent courts at the Vendor’s registered location, without prejudice to mandatory consumer protection rights under applicable international laws.

10. Amendments
    10.1 The Vendor reserves the right to amend these Terms at any time.
    10.2 Updated Terms take effect upon publication and apply to all subsequent orders.
    10.3 For assistance, you may contact us at Lvov.alex.s@gmail.com.